Navigating A “Work Everywhere IT” World
There’s no denying that there has been a major technology movement brewing within small to medium sized businesses over the past several years. The digital transformation has quickly become a term that has helped spark innovation and connectivity so much that employees began to ask, “Do we really need to be in the office to get our work done?”
We got our answer during the COVID-19 pandemic.
Many of us learned that technology not only assists the way we do our daily operations but also how critical it is to be able to work from somewhere outside the office, especially during times of quarantine. As the shift to remote was made the next question became, “Do I have the right strategy and technology in place to support this lifestyle?” Integrated Data Technologies (IDT), a leading IT managed service provider in Florida, has figured out the recipe for success.
“We wouldn’t be in business if we didn’t want to do a better job for the people we’re doing business for. IDT has been around for 30 years and we are consistently morphing the way we do business with the customer experience at our core. We want to provide our customer with an experience that they are comfortable with and they will see a return with. Experience, integrity, and trust are our key pillars,” says Robert Bell, Director of Operations at IDT.
In fact, this mindset and IDT’s ability to effectively solve remote pain points has resulted in them coining the phrase, “Work Everywhere IT.” It means the ability to be productive anywhere, not just at home or in the office, but on a bus riding up the side of a mountain in Costa Rica or even just sitting on the beach. It’s having the right technology, and true IT partner, by your side to allow you to do what you need to do without any slow connection or lack of quality.
“There are five pillars to Work Everywhere IT. The first is the remote access platform, the second is content delivery, the third is collaborative communications, the fourth is the right technology devices, and the fifth is cybersecurity. That’s our recipe for success,” says Robert.
So while the pandemic has changed the lives of businesses of all sizes in unexpected ways, the same goes for managed service providers having to deal with the transition to the new normal. After carefully listening to customer needs, the IDT team decided to also offer the design and implementation of a Pandemic Policy, which has become one of the most important necessities to plan for the future of your business. It not only provides peace of mind, but it goes beyond traditional methods to maintain business resources and sustain growth during long periods of time.
Robert continues to say, “There was a time where many of us were flipping through policies and skipping past the pandemic section since the last one occurred in 1913, but now we can promise you we’re writing a lot of these types of policies. We believe in it and see firsthand how necessary it is to provide you with a set of best practices, documentation, compliancy and gap analysis to give you the full visibility and protection your business needs going forward.”
It’s become imperative to put the right technology and policies into place to protect your business from unfortunate events like a pandemic, but also the rise of virtual threats from bad actors that are leveraging a time of chaos to find holes in your security. Robert puts it simply by saying, “Having the proper InfoSec policies is like putting your seatbelt on. Do you need to justify putting your seatbelt on? You don’t want to leave your safety to chance.”
Overall, the IDT team has the combined resources, experience, and expertise to effectively plan, design, implement, and maintain some of the most complex challenges of today. Their years of experience and results-oriented mindset leaves them with a track record of longstanding clients and a robust network – and they’re here to support your needs around the clock.
In unprecedented times one constant remains; #WorkEverywhereIT isn’t going anywhere. While competitors are scrambling to figure out the next best technology strategy you can stay steps ahead with IDT and grant yourself the ability to stay secure and productive at all times.